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Terms and conditions

This website is owned and operated by Celsius Cryotherapy ABN 63645872206 (referred to in these terms and conditions as ‘we’, ‘us’, or ‘our’).

°Celsius subjects the use of this website to the following terms:
Browsing our website is subject to you complying and being bound to our terms & conditions of use. Should you have the slightest doubt or disagree with any of our terms/conditions & policies listed, please do not use our website or purchase any of our treatment services. Our terms & conditions apply to all our clinics ( on-site bookings & online bookings).

Intellectual Property

Unless otherwise indicated, all materials used on this website (including text, graphics, logos, icons, sound recordings and software) are subject to copyright, trade mark or other intellectual property rights that are owned or licensed by us. You may only access and use these materials for non-commercial or personal use, except to the extent permitted by law or where you have received prior written approval from us.

The content of our website is subject to change and does require °Celsius to inform customers or readers of these changes that can occur at any time.
Neither °Celsius nor a third party has guaranteed that any of the information provided guarantees results and outcomes which you may be expecting from our services in particular order or timeframe. The accuracy of the information provided may be subject to errors and inaccuracies, which we exclude any liability for to the extent of the law. We do not take responsibility for your interpretation of the information read. The use of any information and materials on this website is at your own risk. We are not liable for your treatment selections and personal expectations of the services provided. If you decide to continue with any priced or free purchases, you do so at your own risk. We do not offer a money back guarantee on any treatments and advise that if a treatment session is ceased prior to completion, the full amount paid is withheld by °Celsius.

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.Any links provided are browsed at your own risk. °Celsius excludes themselves from any liability in relation to these and any other browsed link that may lead on from there. We are not responsible for the reliability or accuracy of any material read.

For the purpose of monitoring our proposed treatment progress- °Celsius will require you to take before & after photos of your Cryo Wave treatments and may require general, Infrared Sauna and whole body cryotherapy experience photos & videos/audio for social media, advertisement, marketing and promotional purposes etc. °Celsius will not release any personal information such as; name, medical information etc) associated with the photo or videos/audio in order to protect our client’s identity and reputation. We may use reviews and client testimonials for advertising/ marketing purposes. Any materials collected may be subject to advertising & marketing campaigns, social media release, posters & content material for cryotherapists and business associates etc.

By continuing to browse our website & proceeding with treatments at °Celsius, you are agreeing to grant °Celsius the right to disclose your photos, images, video/audio recordings ( if applicable) & reviews to third parties & media in any way we choose fit and beyond your association with °Celsius. This includes but is not limited to, pamphlets, flyers, social media and business associated. This can lead to internet transmission and use by other users, which °Celsius is not deemed liable for.

By continuing on with any of the above, you are agree to release °Celsius ( co-founders, managers, employees, shareholders, investors, business associates, marketing, advertising, website designers & social media team or platforms) from ANY claims or demands ( including invasion of privacy, financial compensation, defamation etc) that may arise out of the connection with the use of images, photos & materials that have been developed or initiated by °Celsius & any of our associates. You hereby waive all rights to any materials and free °Celsius from any liability forever.


Your use of the website and these terms and conditions are governed by the laws of VIC, Australia.


We may change these terms and conditions at any time by updating this webpage and your continued use of the website following such update will represent an agreement by you to be bound by the terms and conditions as amended.
By using this website you agree to be bound by the terms and conditions set out on this webpage. If you do not accept these terms and conditions, you must refrain from using this website.


These terms and conditions also include our Privacy Policy that can be accessed by clicking the link on this page.

Refunds & Cancellations

-We require at least 24 hours notice for ANY appointment cancellation
-If an appointment is NOT canceled within 24 hours of your appointment booking time & date or you do not attend your appointment , we reserve the right to withhold 50% of the purchased total

  • Pre-purchased °Celsius packages/ treatments cannot be be canceled & the full cost of treatment will be forfeited by °Celsius
    -Refunds will be provided where required under the Australian Consumer Law.


-Our packages have been designed for clients to encounter savings, whilst committing to a package price and sessions required.
-°Celsius offers packages to be shared among individuals, however these need to be stated at the time of purchase.
-°Celsius will not provide a refund for our purchased packages and they are not transferable to Individuals other than stated on purchase documents of package/s.

  • Our packages have a 6 month & 1 year expiry from the date of purchase.
    -24 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 24 hours or do not attend the appointment, the treatment will be forfeited.
  • Refunds will be granted in case of operational dysfunction ( such as; power outages, hazards deemed by °Celsius staff, machine operations & unforeseen circumstances beyond reasonable control)


-By proceeding with your purchase, you are agreeing to our terms which apply for individual treatments & our packaged treatments.
-You have also agreed to have read through the Liability Waiver and answered the Health Questionnaire truthfully. You have thereby freed °Celsius from any liability and waive °Celsius of any adverse health outcomes.

  • Any Deposits that go towards treatments are non-refundable.